Terms of Service

Last updated: July 6, 2026

1. Services

Segonomics, a service of RentalWriteOff LLC ("Segonomics," "we," "our," or "us"), provides cost segregation study services for residential rental properties. By purchasing a study, you authorize Segonomics to prepare an IRS-compliant cost segregation report based on the information and photos you provide.

2. Partner Purchases

CPAs, accounting firms, and other professional advisors ("Partners") may purchase studies on behalf of their clients. When a Partner places an order, the Partner represents that they are authorized to submit the client's property information and to receive the report on the client's behalf. The Partner may deliver the completed report to that client, and the client may use and rely on the report for their own tax filing, subject to these terms.

3. Your Responsibilities

You are responsible for providing accurate property information, a complete purchase price, the correct date placed in service, and sufficient photos for our analysis. Inaccurate or incomplete information may affect the quality and accuracy of the report. Segonomics is not responsible for errors resulting from information you provide.

4. Payment and Refunds

Payment is collected at the time of submission through our payment processor. All fees are clearly disclosed before payment.

If you cancel your order before we have started work on your study, you will receive a full refund. Once a study has been completed and delivered, no refunds are provided, except where you were charged more than once for the same study, where we made a material error in the report that we cannot correct, or where a refund is required by applicable law. To request a refund, contact support@segonomics.com. Refunds are issued to the original payment method.

5. Delivery

Segonomics will use commercially reasonable efforts to deliver completed reports within 2 business days of receiving complete information and payment. Delivery timelines are estimates and not guarantees. We are not liable for delays caused by incomplete submissions.

6. Audit Protection

Audit protection is included with every study for a period of five (5) years from the delivery date of your report. If the IRS or a state taxing authority examines the cost segregation study, Segonomics will provide supporting documentation for our methodology and respond to reasonable written inquiries regarding the study, up to two (2) hours of time at no additional cost. Additional support beyond this limit is available at your request and billed at $300 per hour.

Audit protection does not cover legal representation, tax litigation, payment of taxes, penalties, or interest, or issues arising from information you provided that was inaccurate. Audit protection applies only if you notify us promptly after receiving an audit notice.

7. Not Tax Advice

Segonomics provides cost segregation reports. We do not provide tax advice, legal advice, or financial planning services. The report is a factual, engineering-based analysis. You should consult your CPA, tax preparer, or legal advisor regarding how to apply the report to your specific tax situation.

8. Intellectual Property

The cost segregation report delivered to you is licensed for use by the property owner and their tax preparers and advisors in connection with the property covered by the report. A Partner who purchases a study on behalf of a client may deliver the report to that client. Beyond that, you may not resell, republish, or distribute the report or our materials to third parties.

9. Limitation of Liability

To the fullest extent permitted by law, Segonomics's liability for any claim arising out of or related to these terms or the services is limited to the amount you paid for the study in question. Segonomics is not liable for any indirect, incidental, or consequential damages, including loss of tax benefits, audit outcomes, penalties, or interest.

10. Dispute Resolution

Before filing any claim, you agree to contact us at support@segonomics.com and give us 30 days to resolve the issue informally. Any dispute that cannot be resolved informally will be settled by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, before a single arbitrator located in Wyoming. You may instead bring an individual claim in small claims court in Wyoming if the claim qualifies. Class actions and class arbitrations are not permitted.

11. Governing Law

These terms are governed by the laws of the State of Wyoming, without regard to conflict of law principles.

12. Changes to These Terms

We may update these terms from time to time. The current version will always be posted on this page with an updated date. Continued use of the services after a change indicates your acceptance of the updated terms.

13. Contact

Questions about these terms? Contact us at support@segonomics.com.